This guide applies to CROW & CROWN products identified as DIGITAL DOWNLOADS. Selected physical products are clearly marked on their individual listings and follow the separate Shipping & Digital Delivery Policy.
What arrives after a digital purchase
You receive electronic access to the PDF files listed on the product page you purchased. Each listing states its own page count and included pieces. Review the listing before checkout.
How digital delivery works
- Complete checkout with a working email address.
- After Shopify confirms payment, use the digital-access route shown after checkout or in your order email.
- Save the files to your device before printing.
If your order is confirmed but access is unavailable, email help@thecrowandcrown.com with your order number and checkout email.
File format and editing
CROW & CROWN printables are delivered as finished PDF documents and are non-editable unless a specific listing explicitly says otherwise. They are not Canva templates, and custom text, color, layout or sizing changes are not included.
Print at home
- Use the paper size and orientation stated in the listing or file instructions.
- Choose Actual Size or 100% when exact dimensions matter.
- Turn off “fit to page” unless the listing specifically says otherwise.
- Print one test page before producing a full set.
Use a professional printer
You may provide the purchased PDF to a print provider solely to produce copies for your own personal event. Ask the printer to preserve the file dimensions and confirm bleed, trim, stock and color requirements before the full run.
Digital products do not ship
A digital listing does not include printed signs, frames, stands, envelopes, paper, décor or other physical props. Digital-only checkout does not require a shipping method or add a shipping charge.
Physical products
A listing marked PHYSICAL PRODUCT is produced and shipped. It requires a delivery address and displays available shipping options at checkout. Physical and digital items purchased together are delivered separately.
Before you purchase
Review the product type, exact contents, dimensions, file format and editability notice on the product page. Also read the Refund & Return Policy and Digital Product Policy & Personal-Use License.